We are Loba.


Customer Experience Design

we are the first customer experience agency in Portugal

Inspired by the “customer experience” philosophy, we embody our mission of providing excellent customer experiences to our customers' customers, with positivity, innovation and confidence.

We want to conquer markets but above all we want to conquer people - like you and your customer - with the vision of being on the top of mind as a customer experience agency in these markets.

Our Quality Policy:

  • Our customers' customers are at the center of everything we do and their satisfaction is everything we evangelize;
  • We are talented, innovative and demanding in the development of excellent customer experiences looking for the best tools and methodologies that ensure our quality standards;
  • We have, in each supplier, a dedicated partner that develops and idealizes with us the best solutions that promote the success of our customers;
  • We promote talent and innovation by guiding our lobatics to knowledge;
  • We focus on being and doing better, developing and 're-imagining, day after day, the most innovative solutions and practices. 
team We are Loba. - Loba



8x pme leader - Loba

8x pme leader

3x digital agency of the year - Loba

3x digital agency of the year

certified by ISO9001 - Loba

certified by ISO9001

certified by NP 4457 - Loba

certified by NP 4457

salesforce partner - Loba

salesforce partner

google partner - Loba

google partner

zoho partner - Loba

zoho partner

awarded by Deloitte - Loba

awarded by Deloitte

recognition inovadora 22 by Cotec - Loba

recognition inovadora 22 by Cotec

rating clutch 4,9/5 - Loba

rating clutch 4,9/5

    • 2023 LOBA
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      european funds logos
      european funds logos
      european funds logos