case study Zoho Desafio D’Elencos
Following the exponential growth of various customer acquisition markets for several consumer sectors in 2020, it acquired the necessary know-how to embark on new projects and start its path.
Nowadays, it works in partnership with a network of more than 20 business partners, helping to offer the best solutions on the market and contribute to the satisfaction of customers, both companies and individuals, with maximum security.
the challenge
To systematise processes and standardise them across different product types, we developed a portal so that your suppliers can have a dashboard with a comprehensive view of the business they contribute to.
Centralize and standardise processes
Reduce customer response time
Provide differentiated service to their partners
Centralize and standardise processes
Reduce customer response time
Provide differentiated service to their partners
Sales Flow
Focusing on improving customer and supplier process responses, we implemented a sales flow that allows real-time tracking of proposals and more effective communication between sales and the back office.
KPI
KPIs are essential for enhancing the analysis of the business status and enabling a more informed and conscious decision-making process.
Special attention is given to partners in developing a process insertion and consultation portal.
Zoho apps
Based on various Zoho Applications included in the Zoho One bundle, we highlight the following:
Sales Flow
Digital File
Supplier Portal
Sales Flow
Digital File
Supplier Portal
Internal Communication
Social Media Leads Integration
Website Leads Integration
Internal Communication
Social Media Leads Integration
Website Leads Integration
